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Privacy Policy
Brands and Empires LLC
Effective Date: May 3, 2024
Last Updated: May 3, 2026
Website: https://brandsandempires.com
This Privacy Policy explains how Brands and Empires LLC, a limited liability company located in Florida, United States (“Brands and Empires,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website, communicate with us, purchase or use our services, participate in our programs or communities, submit forms, or otherwise interact with us.
We provide services to customers throughout the United States and, in some cases, to customers outside the United States. If you access our website or services from outside the United States, please review Section 8 and Appendix B for information about international data transfers and additional privacy rights that may apply.
This Privacy Policy does not apply to websites, applications, platforms, or services operated by third parties, including platforms operated by our clients or third-party service providers. Those parties are responsible for their own privacy practices.
Contents
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Important Information and Who We Are
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Personal Information We Collect
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How We Collect Personal Information
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How We Use Personal Information
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Cookies, Analytics, and Advertising Technologies
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How We Disclose Personal Information
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Client Data and Agency/Consulting Services
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International Data Transfers
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Data Security
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Data Retention
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Your Privacy Rights and Choices
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Marketing Communications
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Testimonials, Reviews, and Public Content
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Children’s Privacy
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Third-Party Links
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Changes to This Privacy Policy
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Contact Details
Appendix A. U.S. State Privacy Notice
Appendix B. International Privacy Supplement
1. Important Information and Who We Are
Purpose. This Privacy Policy provides information about how we collect and use personal information. “Personal information” means information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked to an individual or household. It may also be called “personal data” under some laws.
Who we are. Brands and Empires LLC is responsible for personal information we collect through our own website, marketing, booking pages, checkout pages, communications, programs, communities, and services.
Business and agency work. When we provide services to business clients, we may receive or access information that our clients control, such as customer lists, leads, CRM records, advertising audiences, analytics, project files, account access, or creative assets. Section 7 explains how client-controlled data is handled.
Questions. If you have questions about this Privacy Policy or want to exercise privacy rights, contact us using the details in Section 17.
2. Personal Information We Collect
We may collect the categories of personal information below, depending on how you interact with us and which services you use. We may not collect every category from every person.
| Category | Examples |
|---|---|
| Identity Data | First name, last name, business name, title, role, username, social media handle, and similar identifiers. |
| Contact Data | Email address, phone number, billing address, mailing address, business address, and communication details. |
| Business and Professional Data | Company name, job title, industry, brand information, website URL, business goals, project details, public-facing brand materials, and professional background. |
| Payment and Transaction Data | Payment method details, billing records, invoices, purchase history, subscriptions, refunds, and collections information. Payment card details are typically processed by third-party payment processors and not stored by us in full. |
| Profile and Account Data | Login details, account preferences, forms, onboarding responses, program or community participation, feedback, survey responses, and support history. |
| Client Materials and Project Data | Files, images, videos, copy, brand assets, customer lists, leads, CRM records, ad account data, analytics, campaign data, and other materials provided or authorized by a client. |
| Account Access Data | Information needed to access or manage third-party accounts when you authorize us, such as user permissions, platform IDs, tokens, or access credentials. We recommend permissioned access rather than password sharing where available. |
| Marketing and Communications Data | Marketing preferences, email and SMS consent status, unsubscribe status, message content, call notes, recordings where disclosed or permitted, and communication history. |
| Technical and Usage Data | IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, interactions with our website, cookie data, pixels, analytics data, approximate location, and email engagement data. |
| Public Content and Testimonials | Reviews, testimonials, comments, social media posts, user-generated content, name, business name, title, photo, video, voice, or likeness when you choose to provide or authorize that content. |
| Sensitive Personal Information | We do not seek sensitive personal information unless it is necessary for a service, required by law, or provided with your consent. Examples may include precise geolocation, government ID, account credentials, or information revealing health, race, religion, biometric data, or similar sensitive categories, depending on applicable law. |
| Aggregated or De-identified Information | We may create or use aggregated, anonymized, or de-identified information that does not identify you and is not treated as personal information under many privacy laws. |
3. How We Collect Personal Information
We collect personal information in the following ways:
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Directly from you when you fill out forms, book calls, purchase services, join programs or communities, request information, complete onboarding, submit project materials, communicate with us, or otherwise provide information.
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Automatically when you visit our website, interact with our emails, view our advertisements, or use online services, including through cookies, pixels, tags, server logs, analytics technologies, and similar technologies.
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From third-party service providers and platforms that support our business, such as payment, scheduling, email or SMS, analytics, advertising, social media, CRM, e-signature, community, project-management, automation, and file-storage services.
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From business clients when a client authorizes us to access or process client-controlled information as part of agency, consulting, marketing, branding, operations, lead-generation, funnel, community, or related services.
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From publicly available sources, referral partners, social media pages, business directories, advertising platforms, or third-party databases where permitted by law.
4. How We Use Personal Information
We use personal information for the purposes described below. We only use personal information as reasonably necessary and proportionate to provide our services, operate our business, comply with law, protect rights and security, and pursue legitimate business purposes.
| Purpose | Types of Information | Business / Legal Purpose |
|---|---|---|
| Register and onboard you as a client, customer, subscriber, or community member. | Identity, Contact, Business and Professional, Profile, Payment and Transaction. | To provide services, manage accounts, process orders, and perform our agreement with you. |
| Provide, manage, and deliver services. | Identity, Contact, Business and Professional, Client Materials, Account Access, Profile, Technical and Usage. | To manage projects, communicate, support clients, deliver contracted work, operate programs or communities, and improve service quality. |
| Process payments, invoices, refunds, subscriptions, and collections. | Identity, Contact, Payment and Transaction. | To complete transactions, prevent fraud, maintain financial records, and recover amounts owed. |
| Communicate with you. | Identity, Contact, Marketing and Communications, Profile. | To answer questions, provide updates, send administrative messages, respond to requests, and manage the relationship. |
| Market and advertise our services. | Identity, Contact, Marketing and Communications, Technical and Usage, Profile, Business and Professional. | To send marketing communications, measure advertising, personalize content, build audiences where permitted, and understand campaign effectiveness. |
| Operate and improve our website and services. | Technical and Usage, Profile, Aggregated or De-identified Information. | To analyze usage, troubleshoot issues, improve user experience, maintain security, and develop new offerings. |
| Manage testimonials, reviews, and public content. | Public Content and Testimonials, Identity, Contact, Business and Professional. | To publish or use content you voluntarily provide or authorize, respond to reviews, and maintain records of permission where applicable. |
| Protect our business, clients, users, and others. | All relevant categories. | To detect, prevent, and respond to fraud, abuse, security incidents, policy violations, legal claims, and other harmful activity. |
| Comply with legal and business obligations. | All relevant categories. | To comply with tax, accounting, contract, regulatory, litigation, law-enforcement, and recordkeeping obligations. |
| Manage business transactions. | All relevant categories. | To evaluate or complete a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, transfer, or similar transaction. |
If privacy laws require a specific legal basis for processing, such as for certain EEA, UK, or Swiss users, see Appendix B.
5. Cookies, Analytics, and Advertising Technologies
We may use cookies, pixels, tags, SDKs, web beacons, server logs, and similar technologies to operate our website, remember preferences, understand usage, improve performance, measure advertising, and support marketing.
These technologies may be placed by us or by third-party providers, such as analytics providers, advertising platforms, social media platforms, email marketing providers, CRM providers, and website hosting providers. We do not list specific providers in this Privacy Policy because the providers we use may change over time.
Your choices. You may be able to disable cookies through your browser settings. Where required by law, we will provide a cookie preference mechanism, notice at collection, or opt-out method for targeted advertising, sale, or sharing. If you use different devices or browsers, you may need to make choices on each device or browser.
6. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
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Service providers and contractors that help us operate our business, including website hosting, cloud storage, CRM, analytics, advertising, payment processing, billing, scheduling, e-signature, email/SMS, communications, project management, automation, security, accounting, and customer support providers.
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Advertising, analytics, and social media platforms to measure, deliver, optimize, or personalize advertisements, subject to applicable law and opt-out rights.
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Business clients or authorized project participants when information is provided for a client project or when disclosure is necessary to perform services requested by the client.
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Professional advisors, including attorneys, accountants, insurers, auditors, consultants, and other advisors.
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Government authorities, courts, regulators, law enforcement, or other parties when required by law, subpoena, court order, legal process, or to protect rights, safety, property, or security.
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Business transaction parties in connection with a potential or actual merger, acquisition, financing, reorganization, bankruptcy, sale of assets, transfer, or similar transaction.
We do not allow service providers and contractors to use personal information for their own purposes unless permitted by law and the applicable agreement. We require them to process personal information only for specified purposes and in accordance with our instructions, where required.
Sale or sharing. We do not knowingly sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Our use of advertising pixels, retargeting, analytics, customer-match, lookalike audiences, or similar technologies may be considered a sale, sharing, or targeted advertising under certain laws. Where required, we provide opt-out rights.
7. Client Data and Agency/Consulting Services
This section applies when Brands and Empires provides agency, consulting, branding, marketing, advertising, creative, operational, lead-generation, funnel, community, or similar services to business clients.
Client-controlled data. Clients may provide or authorize access to data about their customers, prospects, employees, contractors, creators, service providers, or other third parties. Examples include lead lists, customer lists, CRM records, email lists, advertising audiences, website analytics, campaign data, social media account data, platform permissions, recordings, project files, and communications.
Client responsibilities. Unless otherwise stated in a written agreement, each client is responsible for ensuring that it has the legal right, notice, consent, and authorization needed to provide data to us or authorize our access. This includes responsibility for honoring opt-outs, maintaining accurate data, obtaining consent for marketing where required, and ensuring that customer lists, pixels, tracking, audience uploads, testimonials, and lead-generation activities comply with applicable law.
Our role. For client-controlled data, we generally process the information to provide the contracted services, support the client relationship, comply with law, protect rights and security, or as otherwise instructed or authorized by the client. Depending on applicable law and the written agreement, we may act as a service provider, processor, contractor, or similar role for the client.
Account access. When you authorize us to access third-party accounts, we recommend permissioned access instead of password sharing where available. You are responsible for managing your own platform permissions, users, passwords, two-factor authentication, and access restrictions unless a written agreement states otherwise.
Subcontractors and service providers. We may use subcontractors and third-party service providers to perform services. A client agreement, statement of work, or data processing addendum may identify categories of service providers used for a project where appropriate.
8. International Data Transfers
Brands and Empires is based in Florida, United States. If you access our website or services from outside the United States, your personal information may be collected, processed, transferred, and stored in the United States and other countries where we or our service providers operate. These countries may have privacy and data protection laws that differ from the laws in your location.
Where required by applicable law, we use appropriate safeguards for cross-border transfers, such as contracts with service providers, standard contractual clauses, data processing terms, or other legally recognized transfer mechanisms. See Appendix B for additional information that may apply to EEA, UK, Swiss, or other international users.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from accidental loss and unauthorized access, use, alteration, disclosure, or destruction. These safeguards may include access controls, secure service providers, account permissions, encryption where appropriate, secure file storage, internal policies, confidentiality obligations, and incident-response procedures.
No method of transmission or storage is completely secure. We cannot guarantee absolute security. If you believe information you provided to us may no longer be secure, contact us promptly using the details in Section 17.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, contract, tax, accounting, dispute, audit, or legal obligations.
To determine retention periods, we consider the nature and sensitivity of the information, the purposes for processing it, the risk of harm from unauthorized use or disclosure, applicable legal requirements, and whether we can achieve the purposes through other means.
Examples. Client and project records may be retained for the duration of the client relationship and for a reasonable period afterward for legal, tax, accounting, and dispute purposes. Marketing information is retained until you unsubscribe or we determine it is no longer needed. Website analytics and cookie data may be retained according to applicable provider settings. Aggregated or de-identified information may be retained for longer periods.
11. Your Privacy Rights and Choices
Depending on where you live and which laws apply, you may have rights to access, know, confirm, correct, delete, obtain a portable copy of, or opt out of certain processing of your personal information. You may also have the right to opt out of targeted advertising, sale, sharing, certain profiling, or certain uses of sensitive personal information. See Appendix A for U.S. state privacy information and Appendix B for international privacy information.
To submit a request, contact us using the details in Section 17. We may need to verify your identity before fulfilling a request. We may deny or limit a request where permitted by law, such as when we need to retain information to complete transactions, provide services, comply with law, protect security, prevent fraud, or establish, exercise, or defend legal claims.
Authorized agents. Where applicable law allows, you may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and may ask you to verify your identity directly with us.
Appeals. Where required by law, if we deny your request, you may appeal by contacting us and stating that you are appealing our decision.
Opting out of marketing. You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us. You may continue to receive service, transactional, legal, or administrative messages.
Opting out of targeted advertising, sale, or sharing. Where applicable, you may opt out using our cookie preference mechanism, a “Do Not Sell or Share My Personal Information” link, a recognized universal opt-out mechanism where required and supported, or by contacting us. If you use different devices or browsers, you may need to opt out on each device or browser.
12. Marketing Communications
We may send marketing communications if you request information, subscribe, purchase services, attend an event, interact with us, or otherwise consent to receive marketing, subject to applicable law. We may personalize marketing based on information you provide and interactions with our website, ads, emails, and services.
Email. You can opt out of marketing emails by clicking the unsubscribe link or contacting us. Even after opting out of marketing, you may still receive non-marketing messages, such as service, transactional, legal, security, or administrative messages.
SMS or text messages. If we offer SMS marketing or text-message updates, we will provide SMS-specific consent language and opt-out instructions, such as replying STOP, where required. Consent to SMS marketing is not required to purchase services unless expressly stated and legally permitted.
13. Testimonials, Reviews, and Public Content
We do not pay people for testimonials or reviews. If you voluntarily provide a testimonial, review, comment, social media post, photo, video, name, business name, title, likeness, or similar public-facing content, we may collect and use the information you choose to provide, together with records of your permission or authorization where applicable.
We may publish or share testimonials, reviews, or public content with your permission, as submitted through a public platform, or as otherwise permitted by law. If you want us to remove or update a testimonial or review that appears on a Brands and Empires-controlled channel, contact us using Section 17. We may not control copies or reposts made by third parties or content displayed on third-party platforms.
14. Children’s Privacy
Our website and services are intended for adults and business users. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us and we will take reasonable steps to delete it.
Our services are not intended for minors. If we offer a future service, community, course, campaign, or advertisement directed to minors or knowingly collect information from minors, we will update our practices and notices as required by applicable law before doing so.
15. Third-Party Links
Our website, emails, advertisements, social media pages, and services may contain links to third-party websites, platforms, plug-ins, applications, or services. We do not control those third parties and are not responsible for their privacy practices. Review the privacy policy of each third-party service you use.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. If changes are material, we may provide additional notice as required by law. Your continued use of our website or services after an updated policy is posted means you acknowledge the updated policy.
17. Contact Details
If you have questions about this Privacy Policy, want to exercise privacy rights, or want to update your information, contact us:
Brands and Empires LLC
Email: [email protected]
Postal address: 4798 S. Florida Ave, Lakeland, FL 33813, Box #144, United States
Website: https://brandsandempires.com
Appendix A. U.S. State Privacy Notice
This Appendix supplements the Privacy Policy and applies where required by U.S. state privacy laws, including state consumer privacy laws that may apply to businesses serving residents across the United States. State laws differ, and not all rights apply in all states or to all businesses.
Categories collected, sources, purposes, and disclosures. The table below summarizes the categories of personal information we may collect and disclose for business purposes. We may not collect every category from every person.
| Category | Examples / Sources | Purposes / Disclosures |
|---|---|---|
| Identifiers | Name, email, phone number, address, IP address, account identifiers, social handles. Sources include you, clients, platforms, service providers, and public sources. | To provide services, communicate, process payments, market, secure systems, and manage business operations. Disclosed to service providers, clients, advertising/analytics platforms, advisors, and authorities where required. |
| Customer records information | Billing details, payment records, account data, communications, and client records. Sources include you, clients, and service providers. | To process transactions, deliver services, maintain records, and comply with legal obligations. Disclosed to payment processors, accounting providers, service providers, and advisors. |
| Commercial information | Products or services purchased, considered, or requested; service preferences; transaction history. Sources include you, platforms, and service providers. | To fulfill orders, manage subscriptions, improve offerings, and market relevant services. Disclosed to service providers and advertising/analytics platforms where applicable. |
| Internet or network activity | Browsing activity, interactions with website, ads, emails, cookies, analytics, and similar data. Sources include automatic technologies and service providers. | To operate the website, analyze usage, secure systems, measure ads, and support marketing. Disclosed to analytics, advertising, hosting, security, and email providers. |
| Geolocation data | Approximate location derived from IP address. Precise geolocation only if necessary, disclosed, and permitted. Sources include devices, platforms, and service providers. | To operate services, personalize content, prevent fraud, and comply with law. Disclosed to service providers where necessary. |
| Professional or employment-related information | Company, job title, role, business details, professional background. Sources include you, clients, social media, public sources, and business directories. | To provide business services, communicate, personalize services, and market relevant offerings. Disclosed to service providers, clients where applicable, and advisors. |
| Inferences | Preferences, interests, business needs, service fit, campaign performance, or audience segments derived from other information. Sources include our analysis, platforms, and service providers. | To personalize services, improve offerings, and market relevant services. Disclosed to service providers and advertising/analytics platforms where applicable. |
| Sensitive personal information | We do not seek sensitive information unless necessary, required, or provided with consent. Examples may include account credentials, precise geolocation, or government ID depending on the service. | To provide requested services, secure accounts, comply with law, or protect rights. Disclosed only as necessary to service providers, advisors, or authorities where permitted. |
| Public content and testimonials | Reviews, testimonials, social media posts, photos, video, name, business name, title, or likeness you voluntarily provide or authorize. | To publish or share content with permission, respond to public content, and maintain authorization records. Disclosed publicly when authorized or submitted publicly, and to service providers as needed. |
Retention. We retain each category for the periods described in Section 10.
Sale, sharing, and targeted advertising. We do not knowingly sell personal information for money. We may disclose identifiers, internet or network activity, commercial information, and inferences to advertising and analytics providers in ways that may be considered a sale, sharing, or targeted advertising under some state laws. Where required, we provide an opt-out method.
Sensitive information. We do not knowingly use or disclose sensitive personal information for purposes that require a right to limit under California law or similar laws unless we provide the required notice and choice.
State privacy rights. Depending on your state and whether a particular law applies to us, you may have the right to know, access, confirm, correct, delete, port, opt out of sale/sharing/targeted advertising, opt out of certain profiling, limit certain sensitive information uses, appeal a denied request, and be free from unlawful discrimination for exercising rights.
Submitting requests. To exercise rights, contact us using Section 17. We may verify your identity and request information needed to process the request. We will respond within the time required by applicable law.
Appendix B. International Privacy Supplement
This Appendix applies only if and to the extent that EEA, UK, Swiss, Canadian, or other non-U.S. privacy laws apply to our processing of your personal information. If those laws do not apply to a particular interaction, this Appendix may not apply.
Controller or processor. For personal information we collect through our own website, marketing, sales, programs, communities, and services, Brands and Empires LLC is generally the controller or business responsible for the information. For client-controlled data processed in connection with agency or consulting services, our client may be the controller or business, and Brands and Empires may act as a processor, service provider, contractor, or similar role.
Legal bases. Where a legal basis is required, we rely on one or more of the following: performance of a contract; legitimate interests, such as operating, improving, securing, and marketing our services; consent, such as for certain marketing or cookies; legal obligations; and establishment, exercise, or defense of legal claims.
International transfers. Personal information may be transferred to the United States and other countries. Where required, we use safeguards such as standard contractual clauses, data processing terms, adequacy decisions, or other approved transfer mechanisms.
Rights. Depending on applicable law, you may have rights to access, correct, delete, restrict, object to processing, port data, withdraw consent, and lodge a complaint with a data protection authority. Contact us using Section 17 to exercise rights.
Marketing. We will comply with consent, unsubscribe, and direct-marketing requirements where they apply. You may opt out of marketing communications at any time using the unsubscribe method provided or by contacting us.
TERMS AND CONDITIONSÂ
Brands and Empires LLCÂ
Effective Date: May 3, 2026Â
Website: https://brandsandempires.com
Email: [email protected]
Mailing Address: 4798 S. Florida Ave, Lakeland, FL 33813, Box #144, United States
General
This website (the “Site”) is owned and operated by Brands and Empires LLC (“Brands and Empires,” “we,” “us,” or “our”). By using the Site, you agree to be bound by these Terms and Conditions and to use the Site in accordance with these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Brands and Empires. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms and Conditions.
We reserve the right to change these Terms and Conditions or to impose new conditions on use of the Site from time to time, in which case we will post the revised Terms and Conditions on this website. By continuing to use the Site after we post any such changes, you accept the Terms and Conditions, as modified.
Intellectual Property Rights
Our limited license to you
This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, internal, and lawful business use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms and Conditions or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium, including by email or other electronic means, any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal or internal business use, provided that you keep intact all copyright and other proprietary notices.
Your license to us
By posting or submitting any material, including without limitation comments, blog entries, social media postings, photos, videos, testimonials, reviews, business information, brand assets, creative assets, project materials, or other content to us via the Site, internet groups, social media venues, communities, email, text, forms, file uploads, or otherwise, you represent: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are eighteen (18) years of age or older.
In addition, when you submit, email, text, deliver, upload, or post any material, you grant us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, display, reproduce, publish, distribute, create derivative works from, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or later developed, for the purpose of operating, marketing, improving, delivering, documenting, or promoting our Site, products, services, communities, programs, or client work, subject to any written agreement between you and us.
The foregoing grant includes the right to use any proprietary rights in such posting or submission, including rights under copyright, trademark, service mark, or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author or source of any of your postings or submissions by name, business name, email address, screen name, photograph, likeness, or other identifying information you provide, as we deem appropriate, subject to applicable law and any written agreement between you and us.
You acknowledge and agree that any contributions, creative work, copy, strategy, assets, ideas, materials, or deliverables originally created by you for us may be deemed a “work made for hire” when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended. As such, the copyrights in those works shall belong to Brands and Empires from their creation. Thus, Brands and Empires shall be deemed the author and exclusive owner thereof and shall have the right to use any or all of the results and proceeds in any and all media, now known or later developed, throughout the world, in perpetuity, in all languages, as Brands and Empires determines, subject to any written agreement between you and us.
In the event that any of the results and proceeds of your submissions hereunder are not deemed a work made for hire under Section 101 of the Copyright Act, as amended, you hereby, without additional compensation, irrevocably assign, convey, and transfer to Brands and Empires all proprietary rights, including without limitation all copyrights and trademarks throughout the world, in perpetuity, in every medium, whether now known or later developed, to such material and any and all right, title, and interest in and to all such proprietary rights in every medium, whether now known or later developed, throughout the world, in perpetuity, subject to any written agreement between you and us. Any posted material that is a reproduction of prior works by you may be co-owned by us to the extent permitted by law and by any written agreement between you and us.
You acknowledge that Brands and Empires has the right but not the obligation to use and display any postings, testimonials, reviews, public comments, or contributions of any kind and that Brands and Empires may elect to cease the use and display of any such materials, or any portion thereof, at any time for any reason whatsoever.
Limitations on linking and framing
You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship, endorsement, affiliation, or approval of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content, branding, or intellectual property.
Disclaimers
Throughout the Site, we may provide links and pointers to internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products, or services offered on or through the sites. In addition, neither we nor our affiliates operate or control in any respect any information, products, or services that third parties may provide on or through the Site or on websites linked to by us on the Site.
If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not Brands and Empires. Neither Brands and Empires nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, Brands and Empires neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorized Brands and Empires representative while acting in his or her official capacity.
THE INFORMATION, PRODUCTS, AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY BRANDS AND EMPIRES AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING PUBLIC OR COMMUNITY FEATURES, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE, MATERIALS ON THIS SITE, OUR PRODUCTS, OUR SERVICES, OR THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, RESULTS, OR OTHERWISE.
You agree at all times to defend, indemnify, and hold harmless Brands and Empires, its affiliates, successors, transferees, assignees, licensees, parent and subsidiary companies, agents, associates, officers, directors, shareholders, contractors, and employees from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation, or covenant set forth herein, your use of the Site, your use of our products or services, your submissions, or your violation of any law or third-party right.
Online Commerce
Certain sections of the Site may allow you to purchase products, programs, services, memberships, courses, consulting, agency services, events, digital products, or other offerings online that may be provided by us or by third parties. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of products and services provided by third parties.
If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant’s online store or site, and the information that you provide as part of the transaction, such as your payment and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for those independent policies.
In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services, including order forms, checkout terms, service agreements, statements of work, program terms, community rules, subscription terms, or refund terms. For more information regarding a merchant, its online store, its privacy policies, or any additional terms and conditions that may apply, visit that merchant’s website and review its information links or contact the merchant directly.
You release us and our affiliates from any damages that you incur and agree not to assert any claims against us or them arising from your purchase or use of any products or services made available by third parties through the Site.
Your participation, correspondence, or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations, or warranties associated with such dealings, are solely between you and such third party. You agree that Brands and Empires shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.
You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate purposes only. You also agree not to make any purchases for speculative, false, fraudulent, or unlawful purposes, or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself, your business, or another person or entity for whom you are legally permitted to do so.
When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent and legal authority to provide such third party’s personal information.
Your purchase is for your personal, internal, or authorized business use only. Sharing of purchases, login credentials, private links, member-only content, templates, recordings, course materials, deliverables, downloads, or premium materials is not permitted unless expressly authorized in writing and will be considered unauthorized, an infringing use of our copyrighted material, and may subject violators to liability.
If payment for a product, service, subscription, program, or course is declined, our system may automatically disable access to our premium materials, services, communities, or programs. We may attempt to contact you to help resolve the issue. Once the billing issue is resolved, access may be restored as determined by us or according to the applicable purchase terms.
Interactive Features
This Site or our programs may include a variety of features, such as bulletin boards, web logs, chat rooms, communities, comment areas, group spaces, messaging features, and email services, which allow feedback to us, interaction between users, and other features that allow users to communicate with others. Responsibility for what is posted in public posting areas, community areas, chat rooms, message boards, group spaces, or sent via any email services or messaging features lies with each user. You alone are responsible for the material you post or send. We do not control all messages, information, or files that you or others may provide through the Site or community features.
It is a condition of your use of the Site that you do not:
- Restrict or inhibit any other user from using and enjoying the Site.
- Use the Site to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies, or regulations of the networks we use to provide the Site.
- Use the Site to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
- Gain unauthorized access to the Site, or any account, computer system, or network connected to this Site, by hacking, password mining, credential abuse, scraping, automated attacks, or other illicit means.
- Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site.
- Use the Site to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, harassing, hateful, or indecent information of any kind, including any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national, or international law.
- Use the Site to post or transmit any information, software, or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights, or that is protected by copyright, trademark, or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.
- Use the Site to post or transmit any information, software, or other material that contains a virus, malware, spyware, ransomware, worm, Trojan horse, or other harmful component.
- Use the Site to post, transmit, or in any way exploit any information, software, or other material for unauthorized commercial purposes, or that contains unauthorized advertising.
- Use the Site to advertise or solicit anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
- Gather, scrape, harvest, or collect for marketing purposes any email addresses or other personal information that has been posted by other users of the Site or community features.
Brands and Empires may host message boards, chats, group spaces, online communities, and other public or private forums. Any user failing to comply with these Terms and Conditions may be expelled from and refused continued access to such forums or communities in the future. Brands and Empires or its designated agents may remove or alter any user-created content at any time for any reason.
Message boards, chats, online communities, and other forums are intended to serve as discussion centers for users, customers, clients, subscribers, and members. Information and content posted within these forums may be provided by Brands and Empires staff, outside contributors, clients, members, or users not connected with Brands and Empires, some of whom may employ user names or profile names. Brands and Empires expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information, or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings or for hyperlinks embedded in any messages.
Under no circumstances will we, our affiliates, suppliers, contractors, or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants and do not necessarily reflect the opinions of Brands and Empires or any of its subsidiaries or affiliates.
Brands and Empires has no obligation whatsoever to monitor any of the content or postings on message boards, chat rooms, communities, or other public or private forums on the Site. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post, remove, or restrict any postings or content, in whole or in part, for any reason, and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process, governmental request, or to protect ourselves, our clients, sponsors, users, members, and visitors.
We may include access to an online community as part of our programs, services, or offers. We want every member to add value to the group. Our goal is to make any community we host or manage a valuable community for its members. Therefore, we reserve the right to remove anyone at any time. We rarely do this, but we want to make clear how seriously we take our communities and the experience of other members.
Registration
To access certain features of the Site, we may ask you to provide certain information, including name, email address, business information, location, phone number, billing information, or other details. In addition, if you elect to sign up for a particular feature of the Site, such as a community, chat room, web log, bulletin board, program, account, or private content area, you may be asked to register with us on the form provided and such registration may require you to provide personally identifiable information.
You agree to provide true, accurate, current, and complete information about yourself as prompted by the Site’s registration form or onboarding process. If we have reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site, or any portion thereof. Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.
Passwords
To use certain features of the Site, you may need a username and password, which you will receive through the Site’s registration process or through a third-party platform. You are responsible for maintaining the confidentiality of the password and account and are responsible for all activities, whether by you or by others, that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES, AFFILIATES, CONTRACTORS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, EMAILS, PRODUCTS, PROGRAMS, COURSES, EVENTS, COMMUNITIES, CONSULTING, AGENCY SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES.
(BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.)
YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE, ILLEGAL, OR UNAUTHORIZED CONDUCT OF ANY USER, CLIENT, MEMBER, CUSTOMER, OR THIRD PARTY. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, SERVICES, COMMUNITIES, PROGRAMS, OR WITH ANY OF THE SITE’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES, AND MATERIALS.
BRANDS AND EMPIRES IS NOT AN INVESTMENT ADVISORY SERVICE, IS NOT AN INVESTMENT ADVISER, AND DOES NOT PROVIDE PERSONALIZED FINANCIAL, INVESTMENT, TAX, ACCOUNTING, LEGAL, OR PROFESSIONAL ADVICE. WE EXIST FOR EDUCATIONAL, INFORMATIONAL, MARKETING, BRANDING, CONSULTING, AND BUSINESS SUPPORT PURPOSES ONLY, AND THE MATERIALS AND INFORMATION CONTAINED HEREIN AND IN OUR PRODUCTS AND SERVICES ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY.
NONE OF THE INFORMATION PROVIDED BY US IS INTENDED AS INVESTMENT, TAX, ACCOUNTING, LEGAL, FINANCIAL, OR PROFESSIONAL ADVICE, OR AS AN OFFER OR SOLICITATION OF AN OFFER TO BUY OR SELL ANY SECURITY, FUND, OR INVESTMENT. OUR INFORMATION SHOULD NOT BE RELIED UPON FOR PURPOSES OF TRANSACTING IN SECURITIES OR OTHER INVESTMENTS.
WE DO NOT OFFER OR PROVIDE TAX, LEGAL, INVESTMENT, ACCOUNTING, OR FINANCIAL ADVICE, AND YOU ARE RESPONSIBLE FOR CONSULTING TAX, LEGAL, FINANCIAL, ACCOUNTING, OR OTHER PROFESSIONALS BEFORE ACTING ON ANY INFORMATION PROVIDED BY US.
THIS SITE, OUR PRODUCTS, AND OUR SERVICES ARE CONTINUALLY UNDER DEVELOPMENT, AND BRANDS AND EMPIRES MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO THEIR ACCURACY, COMPLETENESS, APPROPRIATENESS, OR FITNESS FOR ANY PURPOSE. YOU ACKNOWLEDGE AND AGREE THAT NO REPRESENTATION HAS BEEN MADE BY BRANDS AND EMPIRES OR ITS AFFILIATES AND RELIED UPON AS TO FUTURE INCOME, REVENUE, EXPENSES, SALES VOLUME, PROFITABILITY, LEADS, APPOINTMENTS, CLIENTS, CONVERSIONS, AD PERFORMANCE, BUSINESS GROWTH, OR ANY OTHER RESULTS THAT MAY BE DERIVED FROM PARTICIPATION IN ANY PROGRAM, SERVICE, PRODUCT, STRATEGY, CAMPAIGN, OR OFFERING.
Termination
We may cancel or terminate your right to use the Site, any part of the Site, any account, any community, or any product or service at any time without notice, subject to any written agreement or applicable law. In the event of cancellation or termination, you are no longer authorized to access the part of the Site, community, product, service, program, or materials affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers, indemnities, intellectual property provisions, payment obligations, limitations of liability, and dispute provisions set forth in these Terms and Conditions, shall survive.
Refund Policy
Your purchase of a product, service, program, membership, subscription, course, event ticket, consulting service, agency service, or other offering may or may not provide for any refund. Each specific product, service, event, program, course, or offer will specify its own refund policy, guarantee, cancellation terms, or payment terms where applicable. Unless a specific refund policy is provided in writing for a particular purchase, all sales are final to the fullest extent permitted by law.
Other
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by Brands and Empires infringe your copyright, you or your agent may send to Brands and Empires a notice requesting that the material be removed or access to it be blocked.
Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with the requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon Brands and Empires actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Brands and Empires a counter-notice. All notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. Brands and Empires’ Copyright Agent for notice of claims of copyright infringement or counter-notices can be reached as follows: [email protected].
This Agreement shall be binding upon and inure to the benefit of Brands and Empires and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned by you without the prior written consent of Brands and Empires. Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by Brands and Empires to any affiliated entity, subsidiary, successor, acquirer, or purchaser of assets.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law rules. Any dispute arising out of or relating to these Terms and Conditions, the Site, or our products or services shall be subject to binding arbitration in Florida, United States, unless otherwise required by applicable law or agreed in writing by the parties. If any provision of this Agreement is unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.
Disclaimer
Although it is highly unlikely, this policy may be changed at any time at our discretion. If we update this policy, we will post the updates to this page on our Website. If you have any questions or concerns regarding these Terms and Conditions, please direct them to: [email protected].
DATA PROTECTION POLICY AND ADDENDUM
Brands and Empires LLC
Effective Date: May 3, 2026 | Last Updated: May 3, 2026
Website: https://brandsandempires.com | Email: [email protected]
Postal Address: 4798 S. Florida Ave, Lakeland, FL 33813, Box #144, United States
This Data Protection Policy and Addendum explains how Brands and Empires LLC ("Brands and Empires," "we," "us," or "our") protects personal information and client-controlled data that we collect, access, process, store, or use in connection with our website, services, programs, communications, marketing, agency work, consulting work, and related business operations.
This document is intended to work together with our Privacy Policy, Terms and Conditions, client agreements, order forms, statements of work, and any other written agreement between Brands and Empires and a customer or client. If there is a conflict between this document and a signed written agreement, the signed written agreement controls to the extent of the conflict.
1. Purpose
Brands and Empires is committed to protecting personal information and handling data responsibly. This policy exists to:
- Protect the rights and privacy of clients, customers, leads, business contacts, team members, contractors, and partners.
- Explain how personal information and client-controlled data should be collected, used, accessed, stored, shared, retained, deleted, and protected.
- Support compliance with applicable privacy, data protection, security, marketing, advertising, consumer protection, and breach notification laws.
- Reduce the risk of unauthorized access, misuse, data loss, data breach, and improper disclosure.
- Set expectations for customers and clients who provide data to us or authorize us to access third-party platforms on their behalf.
2. Scope
This policy applies to personal information and client-controlled data processed by Brands and Empires in the course of operating our business and providing services. This may include information about customers, clients, leads, prospects, website visitors, business contacts, affiliates, referral partners, team members, contractors, service providers, and individuals whose data is provided to us by a client.
This policy applies whether information is stored electronically, in cloud-based tools, in business systems, in documents, in communications, or in another format. It is written for a Florida-based business serving customers across the United States and, in some cases, outside the United States.
3. Definitions
For purposes of this policy:
- "Personal information" means information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked to an individual or household. It may also be called personal data under some laws.
- "Client Data" means personal information, business information, files, account data, CRM data, leads, customer lists, analytics, ad account information, audience data, platform data, creative assets, or other materials that a client provides to us or authorizes us to access.
- "Processing" means any activity involving data, including collecting, recording, storing, organizing, accessing, using, sharing, transferring, deleting, or otherwise handling data.
- "Controller" or "Business" generally means the party that determines the purposes and means of processing personal information.
- "Processor," "Service Provider," or "Contractor" generally means the party that processes personal information on behalf of a controller or business under instructions or contractual restrictions.
- "Security Incident" means a confirmed unauthorized or unlawful access to, acquisition of, disclosure of, alteration of, loss of, or destruction of personal information in our custody or control.
- "Subprocessor" or "Service Provider" means a third-party provider, contractor, platform, tool, or vendor that helps us process data or deliver services.
4. Data Protection Principles
When we process personal information, we aim to follow these data protection principles:
- Lawfulness and fairness: We process information for legitimate business, contractual, legal, consent-based, or otherwise permitted purposes.
- Transparency: We aim to be clear about how information is collected, used, shared, and retained.
- Purpose limitation: We collect and use information for specific business and service-related purposes.
- Data minimization: We collect and retain only what is reasonably necessary for the intended purpose.
- Accuracy: We take reasonable steps to keep information accurate and current where appropriate.
- Retention limitation: We do not keep personal information longer than reasonably necessary unless required or permitted by law, contract, tax, accounting, dispute, or legitimate business needs.
- Security: We use reasonable administrative, technical, and physical safeguards to protect personal information.
- Accountability: We maintain reasonable practices designed to support compliance with applicable data protection obligations.
5. Information We May Collect or Process
Depending on the relationship and services involved, Brands and Empires may collect or process the following categories of information:
|
Category |
Examples |
|
Identity and Contact Information |
Name, email address, phone number, mailing address, billing address, business name, title, role, and communication details. |
|
Business and Professional Information |
Company information, website, brand information, industry, business goals, project details, offers, funnels, content, and related business context. |
|
Payment and Transaction Information |
Purchase history, invoices, payment records, subscription records, refund records, and related billing information. Full payment card data is typically handled by third-party payment processors. |
|
Website, Device, and Usage Information |
IP address, device identifiers, browser type, operating system, pages viewed, referring URLs, cookie data, analytics data, advertising data, email engagement data, and platform activity. |
|
Communications and Support Information |
Emails, messages, call notes, form submissions, onboarding responses, survey responses, support requests, chat transcripts, and meeting or call information where disclosed or permitted. |
|
Client Data |
Leads, customer lists, CRM records, ad account data, audience data, analytics, campaign data, platform data, project files, creative assets, account access information, and other materials provided or authorized by a client. |
|
Public Content |
Testimonials, reviews, comments, social media posts, screenshots, case studies, photos, videos, business names, and likenesses that are voluntarily provided, publicly posted, or authorized for use. |
|
Aggregated or De-identified Data |
Information that has been aggregated, anonymized, or de-identified so it does not identify a specific person and is not reasonably linked to a person. |
6. How We Collect Information
We may collect personal information and Client Data in the following ways:
- Directly from you when you fill out forms, book calls, purchase services, complete onboarding, join a program or community, communicate with us, or submit materials.
- Automatically through our website, emails, advertisements, analytics, cookies, pixels, server logs, and similar technologies.
- From clients who provide or authorize access to Client Data for marketing, consulting, creative, branding, funnel, lead-generation, community, or operational services.
- From service providers, platforms, processors, advertising networks, analytics providers, scheduling tools, communication tools, CRM systems, file-storage systems, payment processors, and similar business tools.
- From publicly available sources, business directories, social media platforms, referrals, affiliates, and other lawful sources.
7. How We Use Information
We use personal information and Client Data for business and service-related purposes, including to:
- Provide, manage, fulfill, and improve our services, programs, communities, consulting, agency work, and client relationships.
- Process payments, invoices, subscriptions, refunds, collections, and related financial records.
- Communicate with clients, customers, leads, team members, contractors, and business contacts.
- Operate, secure, analyze, and improve our website, systems, services, and business operations.
- Deliver marketing communications, advertising, retargeting, lead generation, analytics, and sales follow-up where permitted by law.
- Manage client projects, campaigns, funnels, audiences, accounts, CRM systems, analytics, creative assets, and related work as authorized by the client.
- Respond to support requests, complaints, privacy requests, legal requests, security concerns, and business inquiries.
- Detect, prevent, investigate, and respond to fraud, abuse, policy violations, security incidents, unauthorized access, and unlawful conduct.
- Maintain legal, tax, accounting, contractual, compliance, audit, and recordkeeping obligations.
- Create aggregated, anonymized, or de-identified information for analysis, reporting, improvement, and business purposes.
8. Client Data and Agency/Consulting Services
This section applies when a client gives Brands and Empires access to data, accounts, platforms, files, customer information, lead lists, CRM records, ad accounts, analytics, websites, funnels, communities, or other business systems.
Unless a separate written agreement says otherwise, the client remains responsible for ensuring it has the necessary rights, notices, consents, permissions, lawful basis, and authority to provide Client Data to us or authorize our access. This includes responsibility for complying with applicable marketing, advertising, privacy, opt-out, consent, email, SMS, consumer protection, platform, and industry rules.
We generally process Client Data to provide the services requested by the client, follow the client’s lawful instructions, support the client relationship, protect rights and security, comply with law, and operate our business. Depending on the context and applicable law, we may act as a service provider, processor, contractor, or similar role for Client Data.
Clients should not provide sensitive personal information unless it is necessary for the services, legally permitted, and disclosed to us in advance. Clients are responsible for removing unnecessary sensitive information before providing files, lists, or access.
9. Customer/Client Data Protection Addendum
This section functions as a data protection addendum when Brands and Empires processes Client Data on behalf of a customer or client under a client agreement, order form, statement of work, or other written agreement.
9.1 Roles of the Parties
For Client Data, the customer or client generally acts as the controller, business, or data owner, and Brands and Empires generally acts as the processor, service provider, contractor, or similar role, unless a written agreement states otherwise.
9.2 Customer Instructions
Brands and Empires will process Client Data only as reasonably necessary to provide the services, as instructed by the customer, as permitted by the agreement, as necessary to protect rights and security, or as required by applicable law. Additional instructions that are outside the scope of the agreed services may require a separate written agreement and additional fees.
9.3 Ownership of Client Data
The customer retains all ownership rights in Client Data. Brands and Empires does not sell Client Data for money. We may use Client Data only as permitted by the agreement, this policy, applicable law, or the customer’s instructions. We may use aggregated, anonymized, or de-identified data for business analysis, service improvement, reporting, and internal operations, provided it does not identify a specific person or client unless otherwise agreed.
9.4 Confidentiality
We will take reasonable steps to ensure that team members, contractors, service providers, and subprocessors who have access to Client Data are subject to confidentiality obligations or are otherwise required to protect the information.
9.5 Subprocessors and Service Providers
The customer authorizes Brands and Empires to use service providers, contractors, platforms, tools, and subprocessors as needed to operate our business and provide the services. These may include categories such as hosting, CRM, payment processing, scheduling, email/SMS, analytics, advertising, file storage, communication, project management, automation, e-signature, community, fulfillment, security, accounting, and customer support providers. We do not list specific providers here because the tools used may change over time.
Where required, we will use reasonable contractual, technical, and organizational measures designed to require these providers to protect Client Data and process it only for authorized purposes.
9.6 Security Measures
Brands and Empires will maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Client Data from unauthorized access, disclosure, alteration, loss, misuse, or destruction. Security measures may include access controls, account permissions, confidentiality obligations, secure cloud systems, password practices, two-factor authentication where available, encryption where appropriate, data minimization, and incident-response procedures.
9.7 Security Incidents
If Brands and Empires becomes aware of a confirmed Security Incident involving Client Data in our custody or control, we will notify the affected customer without undue delay and as required by applicable law or written agreement. Notice may include, to the extent known and appropriate, the nature of the incident, the categories of information involved, the date or estimated date of discovery, steps taken to mitigate harm, and steps the customer may need to take.
We may delay notification if required by law enforcement, necessary to investigate or remediate the incident, or otherwise permitted by applicable law.
9.8 Assistance with Rights Requests and Compliance
At the customer’s reasonable request and expense, and to the extent required by applicable law, Brands and Empires will provide reasonable assistance with privacy requests, data access requests, deletion requests, correction requests, portability requests, opt-outs, data protection impact assessments, regulator inquiries, and similar compliance obligations that relate to Client Data processed by Brands and Empires.
If an individual contacts Brands and Empires directly about Client Data controlled by a customer, we may refer the request to the customer unless applicable law requires us to respond directly.
9.9 Return or Deletion of Client Data
Upon termination or expiration of the applicable services, or upon written request, Brands and Empires will return, delete, archive, or restrict Client Data in accordance with the agreement, applicable law, and reasonable business practices. Unless a written agreement says otherwise, we may retain Client Data as needed for legal, tax, accounting, compliance, security, dispute, backup, audit, or legitimate business purposes.
9.10 Audits and Reviews
At the customer’s reasonable written request and expense, and where required by applicable law, Brands and Empires may provide written responses to reasonable data protection or security questions related to the processing of Client Data. Any review must be conducted no more than once per year unless legally required, during normal business hours, without disrupting operations, and subject to reasonable confidentiality and security limitations. Reviews may not extend to unrelated clients, confidential business information, or third-party systems beyond information we are legally permitted to provide.
10. Disclosure and Sharing of Information
We may disclose personal information and Client Data to:
- Service providers, contractors, platforms, and vendors that help us operate our business or provide services.
- Clients, authorized client team members, or project participants where disclosure is necessary for a client project or authorized by the client.
- Professional advisors, including attorneys, accountants, insurers, auditors, consultants, and other advisors.
- Government authorities, courts, regulators, law enforcement, or other parties when required or permitted by law.
- Business transaction parties in connection with a merger, acquisition, financing, sale of assets, reorganization, transfer, bankruptcy, or similar event.
- Other parties with consent, instruction, authorization, or as otherwise permitted by law.
11. International Transfers
Brands and Empires is based in Florida, United States. Personal information and Client Data may be processed in the United States and in other countries where we, our team members, contractors, service providers, or platforms operate. These countries may have privacy laws that differ from those in the location where the information was collected.
Where required by applicable law, we will use appropriate safeguards for international transfers, such as contractual protections, data processing terms, standard contractual clauses, or other legally recognized transfer mechanisms. Customers are responsible for notifying their own customers, leads, employees, and other data subjects about international transfers where required.
12. Data Security
We use reasonable safeguards designed to protect the confidentiality, integrity, and availability of personal information and Client Data.
12.1 Confidentiality
Only authorized people should access personal information or Client Data. Access should be limited to those who need the information for legitimate business or service purposes.
12.2 Integrity
Personal information and Client Data should be accurate, complete, and suitable for the purpose for which it is processed. We take reasonable steps to correct or update inaccurate information when appropriate.
12.3 Availability
Authorized users should be able to access information when needed for legitimate business purposes, subject to appropriate access controls, platform permissions, retention practices, and security restrictions.
12.4 Security Practices
Our security practices may include:
- Using secure business systems, cloud services, and access-controlled platforms.
- Restricting access to personal information and Client Data based on business need.
- Using strong passwords and two-factor authentication where reasonably available.
- Avoiding unnecessary collection, transfer, or retention of sensitive information.
- Using permissioned platform access instead of password sharing where possible.
- Maintaining confidentiality obligations for team members, contractors, and service providers.
- Deleting, archiving, or restricting information when it is no longer needed, subject to legal and business retention needs.
- Investigating suspected security incidents and taking reasonable mitigation steps when appropriate.
13. Data Retention
We retain personal information and Client Data only as long as reasonably necessary for the purposes for which it was collected or processed, unless a longer period is required or permitted by law, contract, tax, accounting, audit, security, dispute, backup, or legitimate business needs.
Factors used to determine retention include the nature of the information, the purpose of processing, legal and contractual requirements, the need to provide services, the risk of harm from unauthorized use or disclosure, and whether the information is needed to resolve disputes, enforce agreements, or protect rights.
14. Data Subject and Consumer Rights
Depending on where a person lives and which laws apply, individuals may have rights to request access to, correction of, deletion of, restriction of, objection to, or portability of personal information. They may also have rights to opt out of certain marketing, sale, sharing, targeted advertising, profiling, or certain uses of sensitive information.
Requests related to information collected directly by Brands and Empires should be sent to [email protected]. Requests related to Client Data controlled by one of our customers may need to be submitted to that customer directly. We may verify identity before fulfilling a request and may deny or limit requests where permitted by law.
15. Marketing, Cookies, and Advertising Data
We may use personal information for marketing, advertising, analytics, retargeting, lead generation, email, SMS, and sales follow-up where permitted by law. We may also use cookies, pixels, tags, web beacons, server logs, and similar technologies to understand website use, measure campaigns, deliver ads, and improve services.
Individuals can opt out of marketing emails by using the unsubscribe link in the email or by contacting us. If SMS marketing is used, SMS-specific opt-out instructions will be provided. Cookie and advertising opt-out choices may depend on browser settings, platform settings, applicable law, and any preference tools provided on our website.
16. Team, Contractor, and Internal Handling
Team members, contractors, and anyone working with Brands and Empires who handles personal information or Client Data must follow this policy and any applicable internal instructions. They should only access information needed for their role, keep information confidential, avoid unauthorized sharing, use approved systems where practical, and promptly report suspected security issues or improper access.
17. Changes to This Policy
We may update this Data Protection Policy and Addendum from time to time. When we make changes, we will update the Last Updated date above. If changes are material, we may provide additional notice through our website, services, email, agreement updates, or other appropriate methods.
18. Contact
Questions about this Data Protection Policy and Addendum, data protection practices, privacy requests, or security concerns may be sent to:
Brands and Empires LLC
Email: [email protected]
Website: https://brandsandempires.com
Postal Address: 4798 S. Florida Ave, Lakeland, FL 33813, Box #144, United States
EARNINGS DISCLAIMERÂ
Brands and Empires LLCÂ
Effective Date: May 3, 2026
Website: https://brandsandempires.com
General
This Earnings Disclaimer applies to the website located at https://brandsandempires.com, and to any products, programs, services, trainings, consulting, coaching, marketing materials, calls, webinars, communities, downloads, documents, advertisements, emails, text messages, or other content provided by Brands and Empires LLC (“Brands and Empires,” “we,” “us,” or “our”).
By using our website, purchasing our services, participating in our programs, or relying on any information we provide, you acknowledge and agree to this Earnings Disclaimer.
Disclaimer: No Earnings Projections, Promises, or Representations
You recognize and agree that we have made no implications, warranties, promises, suggestions, projections, representations, or guarantees whatsoever to you about future prospects, revenue, profit, sales, clients, leads, booked appointments, return on investment, business growth, or earnings with respect to your purchase or use of Brands and Empires products, programs, services, content, strategies, or materials.
We have not authorized any person, team member, representative, affiliate, partner, client, contractor, or third party to make any earnings projection, promise, guarantee, or representation on our behalf unless it is expressly stated in a written agreement signed by Brands and Empires.
Any statements about revenue, sales, leads, appointments, growth, profit, business performance, case studies, examples, testimonials, or client results are for informational and educational purposes only. They are not promises or guarantees that you will achieve the same or similar results.
Examples, Case Studies, and Testimonials
Any earnings, income, sales, lead-generation, appointment-setting, return-on-investment, or business-performance examples are examples only. There is no assurance you will do as well as stated in any example. If you rely on any figures, examples, or performance statements provided by us, you accept the entire risk of not doing as well as the information provided.
Prior results, case studies, testimonials, or client examples do not represent average or typical results unless expressly stated. They cannot be used as an indication of your future success, revenue, profit, sales, leads, booked calls, appointments, or business results.
We do not pay people for testimonials or reviews. Testimonials and reviews reflect the experience of the individual or business providing them and may not reflect the experience you will have.
Your Success or Lack of It
Your success in using the information, strategy, systems, services, tools, recommendations, or materials provided by Brands and Empires depends on many factors. These may include, but are not limited to, your offer, market, niche, pricing, positioning, sales ability, marketing execution, fulfillment quality, consistency, work ethic, implementation speed, team, budget, technology, business model, customer demand, reputation, communication, follow-up, operational capacity, and external market conditions.
We do not know your background, business condition, financial situation, skill level, motivation, work ethic, discipline, market, offer quality, client base, ability to implement, or business practices. Therefore, we do not guarantee or imply that you will become profitable, increase revenue, sign clients, book appointments, get leads, improve margins, scale your company, or achieve any particular business outcome.
You may make no money at all. You may lose money. You may spend money on ads, software, labor, contractors, implementation, operations, or other business expenses without recovering those amounts. You are solely responsible for your decisions, actions, expenses, investments, and results.
Business, Marketing, and Economic Risk
Business, marketing, advertising, consulting, agency, coaching, and online-service activities involve risk and are not suitable for everyone. You should not rely on any information we provide unless you understand that business results are uncertain and that you can experience losses, including the loss of money paid to purchase our products or services and money spent implementing, operating, staffing, fulfilling, advertising, or marketing your business.
The economy, your local market, national and global market conditions, advertising costs, platform changes, algorithm changes, competition, demand, consumer behavior, industry changes, staffing limitations, technology issues, fulfillment capacity, and other circumstances can affect your results. Economic recessions, depressions, downturns, inflation, changes in ad costs, or changes in platform policies may negatively affect results produced from any strategy, program, service, or material provided by Brands and Empires.
Advertising, Leads, Appointments, and Growth Claims
Any references to leads, appointments, booked calls, sales calls, conversion rates, cost per lead, cost per appointment, show-up rates, closing rates, revenue growth, monthly revenue, predictable revenue, or similar metrics are not guarantees. Marketing and sales performance can vary widely and depends on your market, offer, audience, positioning, follow-up, sales process, budget, implementation, and many other factors outside our control.
Unless a separate written agreement expressly provides otherwise, Brands and Empires does not guarantee ad performance, lead volume, appointment volume, sales volume, revenue, profit, return on ad spend, account approvals, platform acceptance, account stability, or customer acquisition cost.
Forward-Looking Statements
Materials contained on our website or in materials purchased, downloaded, accessed, or received from us may contain information that includes or is based upon forward-looking statements. Forward-looking statements give our expectations, opinions, or forecasts of future events or potential results. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They may use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” “could,” “may,” “might,” “should,” “will,” “potential,” “opportunity,” “scale,” “grow,” “increase,” “predictable,” and similar words or phrases in connection with a description of potential earnings, revenue, sales, leads, appointments, or business performance.
Any and all forward-looking statements on our website, in our advertisements, in our materials, in our programs, or in communications from us are intended to express our opinion of potential outcomes only. Many factors will be important in determining your actual results. No guarantees are made that you will achieve results similar to ours, our clients, any case study, any testimonial, or any other person or business. No guarantees are made that you will achieve any results from our ideas, strategies, systems, services, programs, or materials.
Due Diligence and Professional Advice
You are advised to do your own due diligence when making business, marketing, advertising, hiring, operational, financial, tax, accounting, or legal decisions. You should use caution and seek advice from qualified professionals before acting on any information we provide.
Nothing on our website, in our materials, in our programs, in our services, on calls, in communities, in emails, in advertisements, or in any other communication from us is intended to be legal, tax, accounting, investment, or financial advice. You should consult your own attorney, accountant, tax professional, financial advisor, or other professional advisor for questions specific to your business.
You may not consider any examples, documents, templates, strategies, scripts, campaigns, frameworks, or other content provided by us to be the equivalent of professional advice.
No Responsibility for Losses
We assume no responsibility for any losses, damages, costs, expenses, liabilities, or consequences resulting from your use of any information, recommendation, strategy, tool, link, opportunity, product, service, campaign, platform, vendor, or third-party resource referenced by us or made available through our website, programs, services, or communications.
You agree that you are solely responsible for your own business decisions, implementation, spending, advertising, hiring, fulfillment, communications, compliance, and results.
Purchase Price
Although we believe the price of our products, programs, and services is fair for the value provided, you understand and agree that the purchase price for Brands and Empires products, programs, or services has been set by us. The price may not relate to objective standards, your individual results, your future earnings, your revenue, your profit, or the amount of time or effort required from us in a particular case.
Purchasing from Brands and Empires does not guarantee that you will recover your purchase price, earn back your investment, increase revenue, reduce expenses, generate leads, book calls, sign clients, or achieve any particular business result.
Relationship to Other Agreements
This Earnings Disclaimer is incorporated into and should be read together with our Terms and Conditions, Privacy Policy, Data Protection Policy and Addendum, checkout terms, service agreement, statement of work, or any other written agreement that applies to your purchase or use of our products or services.
If a specific written agreement signed by Brands and Empires contains a refund policy, guarantee, service commitment, or other written promise, that written agreement will control only to the extent of the specific commitment stated in that agreement. No verbal statement, sales call, webinar, advertisement, testimonial, case study, or informal message changes this Earnings Disclaimer unless confirmed in a written agreement signed by Brands and Empires.
Contact
If you have any questions about this Earnings Disclaimer, contact us at:
Brands and Empires LLC
Email: [email protected]
Postal address: 4798 S. Florida Ave, Lakeland, FL 33813, Box #144, United States
Website: https://brandsandempires.com
MONEY-BACK GUARANTEE TERMS
Brands and Empires LLCÂ
Effective Date: May 3, 2026
Website: https://brandsandempires.com
Email: [email protected]
These Money-Back Guarantee Terms apply to any program, coaching offer, consulting engagement, training library, group coaching membership, implementation program, or related service offered by Brands and Empires LLC that expressly incorporates or references this money-back guarantee (the "Program").
These terms are intended to be read together with the applicable order form, checkout page, services agreement, Terms and Conditions, Privacy Policy, Data Protection Policy, and any written guarantee terms presented at the time of purchase. If there is a conflict between these Money-Back Guarantee Terms and a shorter marketing description of the guarantee, these Money-Back Guarantee Terms control to the fullest extent permitted by law.
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The Program is sold for the initial purchase amount disclosed at checkout. Unless expressly stated in writing at the time of purchase, the Program does not include an automatic recurring subscription, renewal payment, or monthly charge after the initial purchase. Any future purchase, renewal, continuation, upgrade, or additional service must be separately agreed to by you. The refund, if approved, is limited to the amount actually paid by you to Brands and Empires LLC for the Program. No refund will be provided for third-party costs, advertising spend, software, tools, contractors, merchant fees, or other expenses.
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Important limitation. This guarantee is not a promise of revenue, profit, sales, appointments, clients, growth, or any specific business outcome. It is a conditional refund policy available only to purchasers who strictly complete and document every requirement below and submit a valid request within the required timeframe.
1. Guarantee Period
Unless a different written guarantee period is stated in the applicable order form, the guarantee period begins on the date your enrollment or access to the Program begins and ends one hundred eighty (180) calendar days later (the "Guarantee Period").
The Guarantee Period is not extended, paused, restarted, or renewed because you delay implementation, do not log in, miss meetings, fail to complete materials, experience technical issues unrelated to Brands and Empires, travel, become unavailable, change businesses, change niches, change offers, or choose not to perform the required work, unless Brands and Empires expressly agrees in writing to an extension.
2. Conditional Refund Eligibility
You may be eligible for a refund of amounts actually paid to Brands and Empires for the Program only if you satisfy all eligibility requirements in this document, submit a timely written request, and provide complete documentation sufficient for Brands and Empires to verify your eligibility.
To be eligible, you must complete every requirement below during the Guarantee Period:
- Complete at least 150 qualifying outbound touchpoints per business day, Monday through Friday, throughout the Guarantee Period.
- Accurately record, track, and maintain proof of all outbound activity in a verifiable format.
- Watch and complete the entire Program library, including all videos, lessons, resources, worksheets, templates, recordings, and required materials made available to you during the Guarantee Period.
- Attend every Wednesday online meeting held by Brands and Empires during your Guarantee Period.
- Implement the Program in good faith and in substantial accordance with the instructions, training, systems, feedback, and standards provided by Brands and Empires.
- Remain current on all required payments and comply with all Program terms, community rules, and applicable agreements.
- Submit a complete refund request within the deadline stated in Section 12.
Failure to satisfy any one requirement makes you ineligible for the guarantee. No partial, prorated, discretionary, or equitable refund is owed for partial completion.
3. Outbound Touchpoint Requirement
You must complete a minimum of 150 qualifying outbound touchpoints per business day, Monday through Friday, during the Guarantee Period. A qualifying outbound touchpoint is a direct, intentional, prospecting action sent or made to a real prospective customer, client, lead, decision-maker, or account that reasonably matches the target market or strategy being implemented in the Program.
Qualifying outbound touchpoints may include, where consistent with Program instructions:
- outbound phone calls;
- outbound emails;
- direct messages;
- social media prospecting messages;
- approved follow-up messages;
- approved referral or partner outreach;
- other outbound prospecting actions expressly approved by Brands and Empires in writing.
The following do not count as qualifying outbound touchpoints unless Brands and Empires expressly approves them in writing:
- spam, mass-blasted, misleading, unlawful, or non-compliant messages;
- messages sent to fake, irrelevant, duplicate, or intentionally low-quality prospects;
- internal messages, administrative work, research time, list building, content posting, or passive marketing activity;
- inbound responses, inbound calls, customer support messages, or conversations initiated by prospects;
- messages sent to your own employees, contractors, friends, family, existing clients, or unrelated contacts unless part of an approved strategy;
- touchpoints that cannot be verified through contemporaneous records;
- touchpoints completed outside Monday through Friday, unless Brands and Empires gives prior written approval for a substitute schedule.
Touchpoints must be performed consistently throughout the Guarantee Period. You may not satisfy this requirement by batching large volumes after extended inactivity, backfilling records, or attempting to make up missed days unless Brands and Empires expressly approves an alternative schedule in writing before the missed activity occurs.
4. Recording and Tracking Requirement
You must accurately record and track all outbound activity on an ongoing basis. Records must be created contemporaneously, meaning at or near the time the activity occurs, and must be maintained in a clear, organized, and reviewable format. Brands and Empires may request access to records at any time during or after the Guarantee Period for purposes of reviewing eligibility.
Your tracking records must include, at minimum:
- the date of the outbound activity;
- the number of touchpoints completed that day;
- the channel or method used for each touchpoint;
- the prospect, company, account, or lead contacted;
- the contact information or platform identifier used, where applicable;
- the outcome, disposition, reply status, or next step;
- notes sufficient to verify that the activity was real, relevant, and performed in good faith.
Acceptable proof may include CRM records, call logs, screenshots, email logs, message logs, spreadsheet records, campaign exports, calendar records, platform analytics, screen recordings, or other evidence reasonably requested by Brands and Empires. Brands and Empires may reject records that are incomplete, inconsistent, unverifiable, altered, backdated, fabricated, or materially unreliable.
5. Training Library Completion Requirement
You must watch and complete the entire Program library made available to you during the Guarantee Period. This includes all required videos, lessons, recordings, modules, templates, worksheets, implementation documents, onboarding materials, and other required resources.
Completion must be genuine and in good faith. Merely clicking through videos, playing videos without engaging, skipping required materials, outsourcing completion to another person, or claiming completion without reasonable proof does not satisfy this requirement. Brands and Empires may use platform analytics, progress tracking, completion records, assignment submissions, checklists, or other documentation to verify completion.
If additional required materials are added during the Guarantee Period, you must complete those materials within a reasonable time after they are made available, unless Brands and Empires expressly states that they are optional.
6. Wednesday Online Meeting Attendance Requirement
You must attend every Wednesday online meeting held by Brands and Empires during your Guarantee Period. Attendance must be live, present, and in good faith unless Brands and Empires expressly approves an alternative attendance method in writing.
To satisfy this requirement, you must:
- attend each Wednesday meeting held during your Guarantee Period;
- join using your own name or identifiable account so attendance can be verified;
- remain present for substantially the full meeting unless excused by Brands and Empires;
- participate respectfully and comply with meeting rules;
- complete any required meeting-related action items or submissions.
If Brands and Empires does not hold a Wednesday meeting on a particular week, that week will not count against you. If you miss a Wednesday meeting for any reason, including travel, scheduling conflicts, technical issues, emergencies, or forgetfulness, you will not qualify for the guarantee unless Brands and Empires expressly approves an exception in writing.
7. Implementation and Good-Faith Participation Requirement
You must implement the Program in good faith and in substantial accordance with the instructions, training, feedback, and systems provided. The guarantee is intended for purchasers who put the Program to work fully and consistently, not for purchasers who enroll, do not complete the required work, or materially deviate from the process.
Examples of conduct that may make you ineligible include:
- refusing or failing to implement core instructions;
- changing the offer, niche, message, sales process, audience, or outreach strategy in a way that materially departs from Program guidance without written approval;
- using misleading, unlawful, spammy, or non-compliant outreach practices;
- failing to respond to reasonable support, audit, or verification requests;
- providing incomplete, false, altered, or misleading records;
- abusing the community, meetings, team members, clients, or other participants;
- violating the Terms and Conditions, community standards, payment terms, intellectual property restrictions, or applicable law.
8. Payment Status and Account Standing
You must remain in good standing throughout the Guarantee Period. You are not eligible for the guarantee if any payment is late, declined, disputed, charged back, reversed, unpaid, or placed into collections before your refund request is submitted and resolved, unless Brands and Empires expressly waives this requirement in writing.
If your Program access is suspended, terminated, or limited because of non-payment, violation of terms, misconduct, misuse of materials, unauthorized sharing, or other breach, you are not eligible for the guarantee.
9. Scope of Refund
If Brands and Empires approves your refund request, the refund will be limited to the amount actually paid by you to Brands and Empires for the Program that expressly included this guarantee, minus any amounts previously refunded, credited, reversed, charged back, or forgiven.
The refund does not include and Brands and Empires is not responsible for:
- advertising spend;
- software, tools, platform, CRM, or subscription costs;
- contractor, employee, agency, freelancer, or vendor costs;
- payment processor fees unless required by law;
- bank fees, interest, financing charges, taxes, currency conversion fees, or third-party fees;
- travel, equipment, internet, phone, data, or overhead costs;
- lost profits, lost revenue, lost opportunities, business interruption, consequential damages, or indirect damages.
The guarantee is personal to the original purchaser and may not be transferred, assigned, sold, shared, or used by any other person or entity.
10. No Earnings, Revenue, Appointment, or Client Guarantee
Brands and Empires provides education, coaching, consulting, frameworks, systems, tools, feedback, and implementation support. We do not guarantee that you will earn revenue, generate profit, book appointments, close clients, recover your investment, scale your business, or achieve any specific business outcome.
Your results depend on many factors outside our control, including your market, offer, pricing, sales ability, consistency, business model, reputation, work ethic, advertising accounts, deliverability, tracking, follow-up, compliance, timing, economic conditions, platform rules, and willingness to implement. Past results, case studies, testimonials, examples, or projected outcomes are not promises, guarantees, or representations of your future results.
Any claim that a money-back guarantee exists does not replace the need for you to evaluate the Program, perform your own due diligence, and comply with these eligibility requirements.
11. Refund Review Process
Brands and Empires has the right to review, audit, and verify any refund request. You agree to reasonably cooperate with the review process and provide complete documentation upon request. A refund request is not approved unless and until Brands and Empires confirms approval in writing.
During review, Brands and Empires may request:
- outbound tracking records for the entire Guarantee Period;
- CRM access or exports;
- call logs, email logs, direct message logs, screenshots, or platform exports;
- proof of training completion;
- proof of Wednesday meeting attendance;
- copies of outreach scripts, offers, sales process, follow-up sequences, and related implementation materials;
- proof that you followed Program instructions and feedback;
- any other documentation reasonably necessary to verify eligibility.
If you fail to provide requested documentation within ten (10) business days of our request, or if the documentation is incomplete or unverifiable, your request may be denied.
12. Refund Request Deadline and Submission Requirements
To request a refund under this guarantee, you must send a written request to [email protected] no later than ten (10) business days after the end of your Guarantee Period. Requests sent before the end of the Guarantee Period may be treated as incomplete unless Brands and Empires expressly agrees to review them early. Requests sent after the deadline are void and will not be accepted.
Your written request must include:
- your full legal name and business name;
- the email address used to purchase the Program;
- the date of purchase or enrollment;
- the Program purchased;
- a clear statement that you are requesting review under the Money-Back Guarantee Terms;
- a summary of your implementation and results;
- complete outbound tracking records for the Guarantee Period;
- proof of completion of the Program library;
- proof of attendance at every Wednesday online meeting held during your Guarantee Period;
- any other required documentation reasonably requested by Brands and Empires.
13. Chargebacks and Payment Disputes
You agree to use the refund review process described in these terms before initiating any chargeback, payment dispute, bank reversal, or payment processor claim. Initiating a chargeback or payment dispute before completing the refund review process may result in immediate suspension of Program access and may make you ineligible for the guarantee to the fullest extent permitted by law.
Brands and Empires reserves the right to provide these Money-Back Guarantee Terms, your purchase records, access records, attendance records, tracking records, communications, and other relevant evidence to banks, payment processors, card networks, collections providers, legal counsel, arbitrators, courts, or other parties involved in resolving a payment dispute.
14. Fraud, Misrepresentation, and Abuse
Any fraud, attempted fraud, misrepresentation, alteration of records, backdated tracking, fabricated activity, fake prospects, duplicate records, manipulated analytics, unauthorized account access, unlawful outreach, or abuse of the guarantee voids eligibility immediately.
Brands and Empires may deny a refund request if it reasonably determines that the request is not made in good faith or that the purchaser attempted to manufacture eligibility without genuinely completing the required work.
15. Relationship to Other Agreements
These Money-Back Guarantee Terms are part of and supplement the applicable Terms and Conditions, order form, checkout terms, services agreement, client agreement, Program rules, Privacy Policy, Data Protection Policy, and any other written agreement between you and Brands and Empires.
Nothing in these terms limits any rights or remedies Brands and Empires may have under another agreement, including rights related to payment, intellectual property, confidentiality, community conduct, termination, indemnification, limitation of liability, or dispute resolution.
16. Updates and Written Exceptions
Brands and Empires may update these Money-Back Guarantee Terms for future purchasers or future offers. The version applicable to your purchase is the version presented or incorporated at the time of purchase, unless a later version is expressly agreed in writing.
No verbal statement, sales call statement, direct message, email, advertisement, webinar, or informal communication modifies these terms unless the modification is in a written document signed or expressly approved by an authorized representative of Brands and Empires. Any exception to these requirements must be express, written, and specific.
17. Contact
Questions and refund requests must be sent to:
Brands and Empires LLC
Email: [email protected]
Website: https://brandsandempires.com
Postal Address: 4798 S. Florida Ave, Lakeland, FL 33813, Box #144, United States
Recommended Checkout / Contract Clause
The following clause may be placed near the checkout acknowledgement, order form, or signature block:
By purchasing, enrolling in, or accessing the Program, you acknowledge and agree that the money-back guarantee is conditional. You understand that you must complete 150 qualifying outbound touchpoints per business day, Monday through Friday, accurately record and track all outbound activity, complete the full Program library, attend every Wednesday online meeting held during your Guarantee Period, remain in good standing, and submit a complete written refund request within the required deadline. You further agree that failure to satisfy any one requirement voids eligibility for a refund.